- 20 -

German Catering Congress No Comments

Within the framework of the „Internorga“ trade fair, the German Catering Congress takes place again this year in Hamburg. Burkhard Schmidt (gv-praxis) is the host of this annual event and will guide us through the program, which you can find online here.

Naturally, we are participating again to identify current trends on the market and in order to be able to even better understand our customers’ needs and to adapt our products accordingly.

Best regards from Hamburg
Christian & Markus

Kongress GemeinschaftsgastronomieKongress

- 17 -

Delegate Functional Overview No Comments

Having presented our new product brochure recently, we are now working heavily on the contents to fill the brochure with life.

As a first step we want to provide our clients with a good overview of the already existing functionalities. To do so, we created a functionality overview of the comprehensive Delegate application which shows at first sight how the different main components interact.

The first part is done and as a next step we will deal with detailed product information. Please find attached the result of the Delegate functionality overview, which now also decorates our office.


- 06 -

Delegate @ the DM&A ‘Good to Best’ Conference No Comments

Delegate North America attends the DM&A “Good to Best” Conference (held February 24-26 2017) annually as a Gold Sponsor. The mission of the Annual Good to Best Conference is to provide healthcare food service and environmental services executives, operators and their teams with the vital information, skills and tolls needed to be successful in 2017 and beyond in all areas. This educational conference provides leadership training, professional development and the latest industry updates.

As well as being a Gold Sponsor this year we were happy to co present a breakout session “Think you can’t’ Afford a Menu Management Solution? Come Meet Stella!” which was to introduce those present to the new Cloud Hosted and fully Managed Database “Stella” which is calibration of Delegate Software’s technology and DM&A’s Data built by their expert team of Chefs and Registered Dietitians. See Breakout Session Presentation.pdf” for Presentation.

During the Western Themed dinner, the Bucking Bull was a big hit, here is our Director of Business Development North America showing what a good sport he is!

Please be aware that “Stella” is only currently available in US.

If you’d like to learn more about DM&A or Stella, please visit their websites:

If you have any questions, please do not hesitate to contact Adam Johnson.



Delegate Bull

- 28 -

CO2 Foot print in recipes and menu planning No Comments

In cooperation with “Eaternity“, Delegate has created an interface for CO2 calculation. Via this web service interface, Delegate receives the calculations of CO2 values of all recipes per business unit based on the ingredients, taking into account purchase behavior based on delivery notes. Moreover, Eaternity provides a monthly report for the business units. 31% of greenhouse gas emissions are caused by our food, and thus we can tap a great potential for climate protections.

The interface is now available with version 11.20 as an optional license. More detailed information on the interface is coming up in our newsletter. For further questions please contact Mr. Christian Schmidt or Mr. Manuel Klarmann.


- 21 -

Meet Delegate at the “Good to Best Conference” No Comments

Delegate Healthcare Solutions (North America) will be a sponsor of the DM&A “Good to Best Conference” @ the Paradise Point Resort & Spa in San Diego California. Adam Johnson our Director of Business Development will also be presenting along with Della Dunbar from DM&A a breakout session to introduce Stella – The new Cloud Hosted Software as a Service Meal Order Management Software.

See full details in attached PDF – Good-to-Best-2017

DM&A  delegate-logo HP

- 08 -

Our new product brochures have arrived! No Comments

Our new product brochures have arrived!

It was about time that we re-designed our product materials and today they arrived – fresh from the printing office.
The matte laminated surface offers a high quality look and feels nice to touch.

As a next step, we will address the content of the brochure and thus continuously renew and improve our product materials.

Delegate Produktbroschüre_1 Delegate Produktbroschüre_2 Delegate Produktbroschüre_3 Delegate Produktbroschüre_4

- 20 -

Delegate Software AG with new ownership structure No Comments

Delegate Software AG with new ownership structure

Rebus holding company takes over equity stake from GUB Wagniskapital

Vienna / Sarnen / Schwabisch Hall, December 20th, 2016

As of September 30th of this year, the limited holding company Rebus Beteiligungs GmbH has taken over the 36% equity stake in Delegate Software AG from the long-standing shareholder Venture Capital Fund GUB Wagniskapital GmbH & Co KGaA, headquartered in Schwabisch Hall, Germany.

GUB had had a share in Delegate as venture capital investor since the year 2000 and successfully accompanied the enterprise to this day. In the course of a strategic realignment of their portfolio, GUB decided to end their engagement in Delegate. By way of a Management Buy Back to co-shareholders a future-oriented and safe succession is guaranteed.

Rebus Beteiligungs GmbH is owned by Delegate founders Thomas Frank and Johann Maierhofer as well as Gerd Sumah, who is a new addition to the team of owners.

GUB Wagniskapital
is an experienced partner when it comes to venture capital in the Germanic region. In the past 20 years it has held stakes in more than 100 young start-up companies. Aside from the more than 120 million Euros in equity which GUB has invested in these start-ups as lead investor, government funds and funds from co-investors worth more than 650 million Euros in additional equity were invested in the portfolio.

Gerald Glasauer, managing director GUB: ‘After 16 years as majority owner of Delegate it was important to GUB to make sure that our withdrawal went smoothly for the Delegate Group’s clients and staff. Consequently, finalising negotiations with Rebus, which is mostly owned by Delegate founders Johann Maierhofer and Thomas Frank, was the best possible solution.’

Rebus Holding
is owned by Delegate founders Thomas Frank and Johann Maierhofer as well as Gerd Sumah, it was founded to bundle the shares of GUB, Frank and Maierhofer. Rebus as the designated majority owner of Delegate is now responsible for the successful continuation of the company. The focus in this will lie in the consistent development of the core business and innovation leadership in communal catering software.

Gerd Sumah, managing partner Rebus: ‘I am happy to be part of this internationally successful enterprise that does not only have local European business but subsidiaries in Australia and the USA, too. As the owners’ representative I am committed to playing my part to ensure that all clients and staff at Delegate continue to have maximum continuity and success.’

On top of this, Delegate manager Martin Knopp has used the latest capital increase and now holds 5% of Delegate’s shares. Martin Knopp has been active in the company for 8 years and has been in charge of business development since, his area of responsibility has grown continuously and now he’s solely responsible for the entire operative business.

Martin Knopp, managing partner Delegate: ‘I welcome the new ownership structure and I am looking forward to the continued positive development of Delegate as it will consistently follow the path that was chosen in 2016. I would also like to take this opportunity to thank GUB for the long-standing, excellent, and important cooperation.’

About Delegate Software AG:

Delegate-Group is a global market leader for software solutions, services and consulting in the area of professional gastronomy in the catering and healthcare segment. The entire process chain from purchase to recipe management, menu planning, production planning and business reporting all the way to patients’ or guests’ recipe wishes in hospitals and retirement homes is supported by the modular Delegate solution. With locations in Austria, the USA and Australia, small as well as large, international projects from different sectors (B&I, catering, healthcare, education,…) with diverse demands are successfully managed.

Rebus Beteiligungs GmbH
Vienna, Austria

GUB Wagniskapital GmbH & Co. KGaA
Schwabisch Hall, Germany

Delegate Software AG
Sarnen, Switzerland

- 02 -

IHHC (Institute of Hospitality in HealthCare) Conference No Comments

Delegate Australia attends the IHHC National Conference (held 17-19 October 2016) annually as supporters. Over 3 days, a range of Hospitality and Nutrition speakers present ideas and research discoveries based on the needs of patients and residents within the healthcare and aged care sectors. It is a great opportunity for Healthcare service delivery professionals to network and share experiences and new initiatives.

If you’d like to learn more about IHHC, please visit their website:


- 05 -

Delegate and POS Partners announce partnership for the US market No Comments


Contact Laura Jones
Telephone 888-477-7711 Ext. 417



POS Partners, Inc announced today that it is now partnering with Delegate Group in order to provide back office inventory, procurement, catering and dietary solutions via its® cloud-based enterprise solution for the restaurant, hospital, senior living, arena/venue and institutional market places.

In the restaurant markets, Delegate provides stock management, purchase order creation, electronic data exchange with major national and regional distributors, cost of goods sold analysis and global recipe management.

In the hospital and senior living markets, Delegate provides a fully integrated logistics and entry solution for patient menu orders that takes dietary parameters into account. For all modules, the scope of service includes implementation of dietary, allergy and nutritional value calculations.

In the arena/venue and institutional markets, Delegate is the leading provider of all-in-one solutions for foodservice and foodservice operators. Delegate’s scalable modules meet all market segments’ needs; from purchasing, to production to the transfer of data to point of sale systems.

Managing Director of Delegate Healthcare Solutions, LLC  David Edwards said “Delegate is extremely excited to be partnering with POS Partners. This relationship will give Delegate and POS Partners the end-to-end, cloud-hosted foodservice technology solutions needed to expand market share and approach new markets.”

POS Partners President and CEO Lance Bell said “A cloud-based inventory and procurement solution is the final piece required for our ServingIntel enterprise solution. Now we offer the most complete and comprehensive package for foodservice operators.”

If you’d like to learn more about increasing your business with our guaranteed ROI solutions, please contact POS Partners at 888-477-7711, by email at or the web at

POS Partners, Inc. is an international hospitality technology company that creates point-of-sale and enterprise solutions serving a variety of industries, including hospitality, healthcare and senior living. Providing a complete solution of software, mobile hardware and business intelligence through its® platform, POS Partners increases revenue and profits and enhances service and quality levels for all Partners.  

Delegate Healthcare Solutions, LLC is a leading provider of all-in-one solutions for catering / foodservice and catering service providers. Delegate’s scalable modules meet all of this market segment’s needs – from purchasing, to production and the transfer to cash register (POS) systems. In the healthcare segment, Delegate also provides a fully integrated logistics and entry solution for patient menu orders that takes dietary parameters into account. For all modules, the scope of service includes implementation of the European Union’s new Food Information Regulation (LMIV) as well as dietary, allergy and nutritional value calculations. The Delegate Group is headquartered in Switzerland, its operational business is consolidated in Vienna (Austria) and it maintains branch offices in Australia, the USA and a franchise partner for the Benelux countries.

- 08 -


Change is an opportunity for growth. The North America headquarters has moved to an historic office in Maryland. 222 Courthouse Court, Towson MD 21204.

The open office concept is perfect for team collaboration and for individual client meetings, events and training workshops. It allows our customers to have the choice of remote and/or onsite training workshops.

The historic nature of the property, sustainability, walkability and adaptive reuse reflects the sensibilities of the company and our European roots.

We welcome visitors so if you are in the area please give us a call and stop by (443.996.4196).


delegate office

Cookie Consent Banner by Real Cookie Banner