Service is our passion!
Delegate offers a variety of 1st class services. From project management, consulting, software implementation up to premium maintenance contracts. We consult and advise you in different markets in terms of inventory software and professionally assist to implement customer projects according to our long term experiences of more than 28 years for small, middle-sized and global leading customers.
In the beginning we evaluate the business requirements of the software together with you to make sure we have the right products available. A major key point is to brief you about the possibilities and options of our products and if necessary to enhance missing features for the different markets.
From the start point of the project until the production start, we assist and guide you through the defined milestones according to our vast know how that has been proofed successfully in many projects all over the world for small, middle-sized and global leading customers.
Beside the implementation it is essential to educate and train key users for our products to make sure the business processes are as efficient as possible. We offer additional consulting and workshops to optimize and enhance your business processes.
We take care of you after the software implementation and assign each customer a dedicated Service Manager who is the single point of contact for all maintenance related topics according to the defined contract.
Are you just too busy to maintain a complex IT infrastructure, run regular updates and to ensure that your system is fully operational? No worries! We offer a ‘one-stop-shop’ solution and host our products with our own infrastructure so that you can fully focus on your daily business.
A Maintenance Contract not only guarantees full Software Support – we also make sure to continuously adapt our products to comply with current legal requirements. We provide regular updates so that in 10 year’s time your solution will still be state-of-the-art.