Revolutionize Foodservice With Our Innovative Platform For
Aged Care / Senior Living

Your complete solution for serving healthy and sustainable food

Delegate Patients Service is the complete Foodservice solution for all catering projects in the senior living sector.

From menu ordering and food intake to production and meal distribution, contract negotiations with suppliers, intelligent, demand-driven purchasing, warehouse management and stock tracking. But also logging food intake and involving residents in their diet.

With Delegate Patients Service for nursing and retirement homes, you can automatically

• cover the complete end-to-end food service process of your home.
• ensure that you comply with the applicable nutritional guidelines.
  
• cater for all dietary requirements and intolerances.
  
• provide meals in different service variants to suit your business processes and the needs of your residents.
  
• improve the involvement of your residents in nutrition
  

and many more.

All while drastically reducing food waste, reducing CO2 emissions and saving costs by improving and streamlining your processes.

In addition, proper nutrition promotes the health of residents by preventing deficiencies and illnesses.

Improved nutrition and greater satisfaction

Improve the participation of residents in your nursing or retirement home with our software. Give your residents back their autonomy and be rewarded with more participation, better compliance and higher satisfaction.

With mobile food ordering, residents can use their own mobile device to order exactly the food they want and at the time they really want to eat it, within dietary restrictions of course. Photos and nutritional information are provided to help residents make informed, health-conscious food choices.

The mobile ordering function can also be shared with family members or visitors who are involved in the resident's care. After all, nothing makes residents happier than enjoying a meal together with their loved ones.

With QR code meal communication, each tray card is assigned a QR code. By scanning it with a cell phone or tablet, residents can see exactly what is included in their meal. The function not only improves patients' awareness of their diet, but also leads to additional functions such as self-intake tracking.

Self-intake tracking, which can be carried out by residents on their own mobile device after each food intake, also effectively prevents malnutrition as residents gain valuable insights into their daily nutrient intake. In addition, your staff are relieved as the data does not have to be entered into the system manually - it is transferred automatically.

The survey tool, also on the mobile device, helps your home to obtain resident feedback in real time. This allows you to convert negative feedback directly into corrective measures. Prevent negative online reviews!

Sustainability is one of the biggest issues of our time, especially for senior catering.

A shortage of skilled workers, rising energy and food prices, the climate crisis and tight budgets make sustainable management in the home kitchen essential.

Delegate supports you in overcoming this challenge. With our Foodservice software, which is specially tailored to the needs of nursing and retirement homes, you can calculate order quantities precisely and avoid overproduction and food waste by calculating your requirements accurately - this automatically reduces the use of goods and disposal costs and thus saves your budget.

You can also do something good for the environment with our sustainability features: regional suppliers and seasonal food can be automatically prioritized during the ordering process. This reduces the CO2 footprint of your home in no time at all. Our CO2 integration calculates the exact amount for you. You can label this data, as well as nutritional values, allergens and additives, for your residents per recipe or per menu: Residents and their relatives want to make informed decisions these days.

Procurement, warehouse, invoices: The basis for everything else

Of course, you also need to purchase your ingredients, manage your warehouse and pay your suppliers. It goes without saying that we cover all these processes of classic merchandise management in detail and with all the special features and complexities that the care sector entails. We have more than 30 years of experience!

From the electronic supplier catalog, the management of nutritional values, allergens and additives to health indicators and CO2 footprints. Electronic orders, delivery bills, invoices. Digital inventories, goods receipts, transfers with handhelds. All fully integrated in our Foodservice software. No interfaces to third-party systems are necessary.

Reporting and controlling:
The important necessary evil

What would a Foodservice software be that covers your entire process from the supplier to the resident without being able to map your necessary reporting and controlling?

Of course, you can use our extensive range of reports, which not only provide you with comprehensive documentation of resident catering: The fully integrated merchandise management system not only provides you with reports that you can use to negotiate better in supplier meetings, but also covers all other internal reporting requirements.

This is supplemented by reports with which you can also create evaluations with regard to sustainability.